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John Genier, MD

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John Genier, MD
Cross Keys Internal Medicine
(30 Reviews)
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420 Cross Keys Office Park Fairport, NY 14450
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Yes
by Anonymous
November 25, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
October 31, 2011
Dr. John, his associates and staff are the best!!!! Whatever is happening is attended to with a kind, positive, concerned approach. He takes the time to listen and share... a great Doctor...
by WCK
October 17, 2011
Would you recommend this internist to others?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 19, 2011
Was this provider's office easy to locate?
Only with clear directions
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
July 05, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I had a great experience here and will most definitely refer them to others in need of an internist. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by S Bane
July 01, 2011
Were you able to relax during your appointment?
Yes
Was the waiting area spacious?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
June 23, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office too cold?
No, it was fine
Did you feel safe in this provider's care?
Yes
by Anonymous
March 05, 2011
Does this provider give unbiased advice?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 02, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I was left in the appointment room by myself, but they eventually returned. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by ron
February 28, 2011
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Map and Directions
420 Cross Keys Office Park, Fairport, NY 14450