Raymond Thomas, MD

Raymond Thomas, MD
Canandaigua Medical Group 199 Parrish St Canandaigua, NY 14424
Add a Review

Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this gastroenterologist's staff friendly?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
February 07, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider give unbiased advice?
Yes
by Anonymous
February 03, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 27, 2012
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by mcarter
December 28, 2011
Was this gastroenterologist's staff friendly?
Yes
by Anonymous
November 11, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
November 09, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They paid close attention to me and all of my questions were answered. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
by Tina
October 10, 2011
I felt very safe in their care. I definitely trust them. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The office was easy enough to find. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I was confident that they were using the latest treatment methods. I did have concerns about the ability of his staff as I almost cancelled my procedure due to their care or lack of. The staff is the people who I mainly had contacts with and would love to have met the doctor prior to my procedure and not the minute before.
by Diane K. Dennie
May 02, 2011
Add a Review