Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen