Mary Ludwig Cilento, DO

Mary Ludwig Cilento, DO
Fischer Family Medicine 1191 Fischer Blvd Toms River, NJ 08753
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Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this family doctor's staff friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 09, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 04, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider rush your appointment?
No
Was this provider's staff friendly?
Friendly Enough
Did this provider answer all of your questions?
Some were answered
by Anonymous
July 15, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did they follow up with you after your appointment?
Yes.
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
July 06, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.
by Laura
July 04, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
June 29, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this family doctor friendly?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
June 23, 2011
Was the waiting area spacious?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
June 13, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this provider to others?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 13, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
June 09, 2011
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