Gary Berger, MD

Gary Berger, MD
8 Shunpike Rd Madison, NJ 07940
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. Susan and Ellen need to work on their customer service skills because they are rude and abrasive. The office staff is very rude and not empathic towards patients or callers. I would call Dr. Berger at 973-301-0532 to complain but they won't let you talk to him.
by Jsmith
April 08, 2011
No only is the office uninviting, but the staff are rude and unprofessional.
by ju
April 08, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider have reasonable prices?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Would you recommend this provider to others?
I Already Have
by Anonymous
March 13, 2011
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