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Eileen Rock, MD

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Eileen Rock, MD
Lincoln Family Wellness
(45 Reviews)
> Get Phone Number & Directions
1101 S 70th St Ste 101 Lincoln, NE 68510
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
January 10, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 09, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you refer this provider to a family or friend?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 20, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 01, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you experience unnecessary pain during your visit?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 31, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I have already sent so many people here. They truly deserve more recommendations than I can give!
by Laura
October 18, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 13, 2011
Were you able to relax during your appointment?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this family doctor answer all of your questions?
Yes
by Anonymous
August 22, 2011
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
August 20, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 10, 2011
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Map and Directions
1101 S 70th St Ste 101, Lincoln, NE 68510