Chitra Chinnaswamy, MD

Chitra Chinnaswamy, MD
1801 NW Platte Road, Suite 200 Riverside, MO 64150
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider promptly return your phone calls?
Yes
Did this provider have reasonable prices?
Absolutely!
by Anonymous
December 05, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 30, 2011
Was this psychiatrist friendly?
Polite Enough
by Anonymous
August 31, 2011
My brother, who was a patient of this doctor, was in the hospital and in mental crisis. It was very difficult to get Dr. Chinnaswammy to return phone calls (in fact, I had to threaten the use of a lawyer before she finally returned my call) or to set up an appointment. When she did agree to see him, he was with her only a few minutes and she told him that they would continue to talk about his issues at his next scheduled appointment. It was as if she wanted us out of her office. My brother has since been dianosed with a form of schizophrenia and is in a state mental hospital indefinately. Had Dr. Chinnaswammy taken the time to meet with us and talk about real issues, he might have been diagnosed and helped earlier. It has taken two years since we met with her to get a diagnosis and treatment. He has been in an out of several different hospitals in these two years. I found her to be cold, uncaring, and not interested in the fact that he was hospitalized or in crisis. I would not recommend her to anyone based upon my experiences.
by Anonymous
June 29, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Anonymous
June 22, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
June 13, 2011
Does this psychiatrist offer flexible appointment times?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel judged or criticized by this psychiatrist?
Definitely not. They've always made me feel very cared for and accepted
by Anonymous
June 01, 2011
I couldn't believe how little I ended up having to pay for my appointment. They have very affordable prices. Their entire office was immaculate. It was obvious that they took very good care of it. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Dr Chinnaswamy has taken the time to help me through some serious situations, the longest I have had to wait to see her from the time I called until I was talking to her in her office. Her staff is excellent in understanding the seriousness of a situation and they work quickly and compassionately with you. Over the past 11 years I have had 3 or 4 changes in my psychiatrist because of them leaving private practice or situations similar. She is by far the best that I have seen.
by Anonymous
May 31, 2011
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