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Jason Van Gundy, MD

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Jason Van Gundy, MD
(19 Reviews)
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300 Medical Plz Lake Saint Louis, MO 63367
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
It is obvious that their office is cleaned regularly. It was fantastic. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They made the extra effort to make sure every question and concern I had was addressed. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Sharon C
December 05, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this family doctor answer all of your questions?
Yes
by Anonymous
November 21, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
October 11, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
July 25, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
July 20, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you experience unnecessary pain during your visit?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 09, 2011
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Their staff is very friendly and professional.
by Sharon Centracchio
May 01, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider have reasonable prices?
Absolutely!
by Anonymous
April 14, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
April 06, 2011
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Map and Directions
300 Medical Plz, Lake Saint Louis, MO 63367