Matthew Malone, DDS

Matthew Malone, DDS
Conde and Malone Family Dentistry 546 Route 20 Road South Buckhannon, WV 26201
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous
November 08, 2011
I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. This provider has helpful information available online, which is really convenient. They have a good website and online presence. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They have really great customer service here. They always put their customers first, regardless of the situation. They always explain every aspect of my dental procedures to me. I never have to worry.
by Debra
November 02, 2011
Did this provider have reasonable prices?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by Anonymous
September 02, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
June 14, 2011
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