I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.