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Tate Richard H Orthodontist

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Salem, VA

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Tate Richard H Orthodontist
Tate Richard H Orthodontist
(19 Reviews)
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110 Roanoke Salem, VA 24153
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Cynthia Blankenship
October 13, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 24, 2011
Was the waiting area spacious?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 12, 2011
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. The lobby was always seasonally decorated. they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The staff was super friendly!
by Melissa S.
August 10, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 07, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel that this orthodontist had a kid-friendly office?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 16, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 05, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
April 27, 2011
Did the orthodontist give you a good idea of what the final results would look like?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 07, 2011
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Map and Directions
110 Roanoke, Salem, VA 24153