Heritage Dental Care

Heritage Dental Care
Heritage Dental Care 4160 Heritage Trace Parkway Suite 408 Keller, TX 76248
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did your teeth cleaning feel rushed?
No
by Yolanda xxx.xxx.61.146
December 18, 2012
Did you experience any unnecessary pain while your teeth were cleaned?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office easy to locate?
Fairly Easy
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous xxx.xxx.28.48
December 15, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.66.155
October 25, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.1.101
October 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.191.36
September 12, 2012
They barely gave me any information at all. When I first sit down in the chair in the procedure room, I told the dentist assistant that I was a little apprehensive about the filling. I have had only one filling in the past. The dentist assistant put a swab in my mouth and did informed me that it was for numbing. After a while, the Dr. Nason or Nelson came in spoke and started to inject my gum. Without telling me it was injection, he said, " the tooth in the back is going to hurt because of the location". When i look at the corner of my eyes, i saw the big needle gun. I panic a little. To my surprise, the doctor said," if you do that again i will ask you to leave because you". OMG! I got so upset and surprised to hear that coming from a healthcare professional. There was no sympathy from him. Being a healthcare professional myself, i didn't let him get away with his POOR BEDSIDE manner and RUDE behavior. He had to check himself talking to him. His assistant tried to be nice and smooth things over. This place is so close to my house that while I went there. He is a very very rude doctor who is fortunate to be where he is now because of his color. No patient care in his agenda. He is a young and unfortunately a very very rude doctor who will end being in that location because he is a white man. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed.
by Joetta xxx.xxx.29.169
August 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.251.18
July 30, 2012
They paid close attention to me and all of my questions were answered. Their staff is very thorough and I always leave knowing they have done an excellent work considering my teeth and gums are less than perfect!
by csgraves xxx.xxx.67.219
July 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.225.218
June 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Christine xxx.xxx.220.29
June 08, 2012
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