Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution