Manalo Larry E DMD - Pinebridge Commons Office

Manalo Larry E DMD - Pinebridge Commons Office
Manalo Larry E DMD - Pinebridge Commons Office 1580 McLaughlin Run Road Pittsburgh, PA 15241
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Although the dental part of the practice was just ok (After a procedure I had to wait days before what was done could be fixed so I could close my jaw to eat properly... I was still numb when I left and couldn't tell until hours later that there was a problem so I was told I'd have to get fit into the schedule again.) the billing is still horrendous. It has been at least 5 months that I've been charged for what insurance already paid. I called months ago with details from insurance as to when the check cleared and for how much was covered. I also informed them that insurance would be happy to confirm it with them if they could call. I just received another bill today again without the insurance money accounted for on it! I wonder if they are overcharging other customers for insurance procedures already paid for and not entered into the system.
by Very frustrated
May 06, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 27, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider late to your appointments?
No, they were on time
by Anonymous
March 08, 2011
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