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Cincinnati Dental Services

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Afinia Dental - Orchard Hill-Fairfield

Fairfield, OH

Cincinnati Dental Services Fairfield

Fairfield, OH

Afinia Dental - Orchard Hill-Fairfield

Fairfield, OH

Afinia Dental - Orchard Hill-Fairfield

Fairfield, OH
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Cincinnati Dental Services
Cincinnati Dental Services
(27 Reviews)
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2760 Mack Road Fairfield, OH 45014
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.20.223
April 10, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.250.60
February 03, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I came for general cleaning only because my regular dentist did not to Humana dental INS. I figured since I paid for the Insurance I might as well let them cleaning my teeth since Humana Dental Insurance include free cleaning twice a year. They first took x-rays which came with the free cleaning. I was then put in a treatment room when the hygienist came in with the x-rays and she advise me that I had Periodonal Disease from not getting my teeth clean. I advised her that I get my teeth clean every six months, she said open your mouth, took a dental pick and removed a a piece of tarter from my middle front teeth, she then said this what is on all of your teeth and was told that I needed two deep cleaning appointments. I said again that I do not know how that could because I get my teeth clean twice a year. Dr. Pain came in and examined my teeth and concurred with the Hygenist, I left very upset because I could not understand how this could happen. I immediately called my dentist and made an appointment. I took the x-rays that Cincinnati dental had taken to my regular hygenist she look at them and call my dentist in to review them and it was determine that I did not have periodontal disease, that here was bone loss because of age and not because of any deep pockets I told them that if they did not mind I wanted another opinion which did and was told almost the same thing that my Dentist had said. My regular dental service is Lincoln heights dental service. Insult to injury Cincinnati Dental service billed me and insurance company for teeth cleaning and x-rays that my insurance company said was not necessary for just a regular cleaning. I feel that Cincinnat Dental Service employee lied about cleaning my teeth and about the pieriodnal disease which was going cost me out of pocket $500.00. I think this is fraud
And plan on reporting this to the Dental Board, attorney general office and I plan on taking this to Hamilton county small claim court. I am 68 years old and do not want cincinnat Dental service taking advantage of me.

Gloria J. Rivers
875 Clearfield Lane
Springdale, Ohio 45240
by Gloria Rivers xxx.xxx.88.70
January 27, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.18.249
January 19, 2012
I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Their staff is very friendly and professional. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there.
by tom
December 16, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I don't know of anywhere else that would've taken better care of me. I had a great experience. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by jmk
December 15, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience any unnecessary pain while your teeth were cleaned?
No
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
October 13, 2011
Are you going to visit this provider again?
Without a doubt!
Would you recommend this dentist to others?
I Already Have
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
October 10, 2011
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
Yes.
Did this provider listen to your input and concerns?
Yes
by Anonymous
September 09, 2011
Was it easy to make an appointment with this provider?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 08, 2011
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Map and Directions
2760 Mack Road, Fairfield, OH 45014