Directory > Providers > Dental Care > Dentist > NY > Fayetteville > Steven Procopio, DDS > Reviews

Steven Procopio, DDS

Nearby

Dentists

James M. Vlassis, DDS

Fayetteville, NY

Berry Good Dental Care

Syracuse, NY

Dr. Kurt D'Amico DDS, PC

Jamesville, NY

Kevin Sorge, DDS

Fayetteville, NY
Get Featured on Wellness.com > Learn More
Steven Procopio, DDS
Steve A Procopio Jr DDS PC
(39 Reviews)
> Get Phone Number & Directions
527 E Genesee St Fayetteville, NY 13066
Add a Review

Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.36.35
April 30, 2012
Although I am satisfied with the dental care I have received, I am upset about a letter recently mailed from Dr. Procopio's practice regarding missed appointments. The letter was impersonal, (addressed "To whom it may concern"), requested patients always call back to confirm appointments and stated there would be charges if an appointment is not cancelled 48 HOURS IN ADVANCE. The letter went on to threaten the removal of "appointment privileges." I have been a patient at this practice for many years. I did miss an appointment ONCE well over a year ago but discussed this occurance with the office staff as soon as I became aware of my mistake. I feel I have now been labeled a "problem case" and that I am being viewed and treated in a derogatory manner. I respect the fact that Dentistry is Dr. Procopio's livelihood and comprehend that missed appointments are thoughtless and represent a loss in income to him and his practice, but the missed appointment policy and the way it has been presented to me have left a very bitter taste in my mouth. I believe that in spite of Dr. Procopio's competent care, he cares far more about his profit margin than about about me or his other patients.
by Dissappointed and disrespected xxx.xxx.192.2
April 04, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.238.73
April 01, 2012
I believe they try and see too many patients at once. Two of my four visits felt very rushed and on one occasion they left a TV on in the room while I was being worked on and the Dentist watched TV while filling a cavity. I think they work done was sub par and I will not go back and neither will my wife.
by In need of a competent Dentist xxx.xxx.36.138
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.165.241
March 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Jackie xxx.xxx.92.91
January 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.212.242
January 25, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 28, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. They always take that extra step to make me feel special. I always enjoy my appointments here. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Steve
November 28, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
October 24, 2011
Add a Review
Map and Directions
527 E Genesee St, Fayetteville, NY 13066