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Eastern Dental of Old Bridge

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Eastern Dental of Old Bridge
Eastern Dental of Old Bridge
(67 Reviews)
> Get Phone Number & Directions
960 US Highway 9 South Sayreville, NJ 08872
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Consumer Feedback

(67 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by PatC xxx.xxx.141.200
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.148.151
July 30, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.145.34
July 12, 2012
Here's the thing. When I get an appointment, the quality of care is top-notch, the doctors and nurses are friendly and helpful, and they're good at getting the jitters out. The office staff is generally nice and polite.

However, to get an appointment you must first get them on the phone. Good. Luck.

Every single time I've called in here - EVERY TIME - with the exception of when I've called just as they open, I have been placed on hold for upward of 10 minutes. The most recent time I called I was on hold for twenty before I gave up and hung up. I called back a little later, and was placed on hold for another 15 before I gave up again. With all due respect, if your office is so busy that you're unable to manage your phone volume, you need to start hiring more receptionists/assistants. That anyone should be on hold for longer than 3-5 minutes is completely unprofessional given the size of your staff. That the phone generally rings more than 6 times before anyone can be bothered to answer it really just adds fuel to this fire.

Everything else is wonderful, but please get it together with the phones.
by Geoff xxx.xxx.140.148
July 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.138.145
June 28, 2012
Yesterday I had a cleaning scheduled for 6:45 PM. I arrived at 6:30, and was not even put into a chair until 7:15. TWO individuals with appointments after mine were already being cleaned by the time I was XRayed. After the Xray, I waited another 15 minutes for the dentist to come and check my teeth. After that useless process, I was sent back to the waiting room until 8:15, when I was told it would be at LEAST another 45 minutes before they could even begin my cleaning. They asked me to reschedule but I doubt I will be returning. I cannot believe they were so behind and could not think to call me that day to reschedule, or even tell me when I arrived that they were behind. You wasted hours of my life for absolutely no reason.
by Waiting xxx.xxx.20.116
May 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.169.58
May 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.26.102
April 20, 2012
They were exactly what I'd expect from a dentist. Their office was busy, and their staff seemed to know what they were doing. They all had a good bedside manner.
by Kendra xxx.xxx.243.134
April 16, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.194.76
April 09, 2012
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Map and Directions
960 US Highway 9 South, Sayreville, NJ 08872