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New Albany Family Dentistry

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New Albany Family Dentistry
New Albany Family Dentistry
(54 Reviews)
> Get Phone Number & Directions
2800 Route 130 North Suite 108 Cinnaminson, NJ 08077
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Consumer Feedback

(54 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.126.209
August 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.212.98
July 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.5.4
June 26, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by gg xxx.xxx.109.85
May 03, 2012
I took my children who are 6 and 3 here and the dental technician was wonderful. The dentist was quick and to the point and was not as personable as I had hoped. She didn't take much time at all to talk to my 6 yr old in particular who was gabbing her ear off. I was disappointed in that aspect of the visit, but the rest of it was nice.
by Roxie xxx.xxx.30.161
May 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.83.154
April 22, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.108.222
April 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.9.4
April 09, 2012
Mediocre dentistry. I hadn't been to the dentist in years, so my teeth needed a lot done. I had several cavities to be filled and needed a deep cleaning. The office is not the nicest, most comfortable setting...strip mall feel to it. I had to make several visits to get anything done. A visit for the exam and a separate visit for the cavities, and 2 separate visits for each side deep cleaning. I felt like they were just focused on scheduling and not the care of the patient.

One of the hygienists was very nice and did a thorough job. The other was thorough, but very overwhelming and made me feel like I was being lectured. The billing system they have is very confusing and lacks structure.

They could not provide me with separate bills from me and my husband...they just lumped it all into one mess. Very difficult to understand. Seems like they didn't know what the insurance would pay. I can't explain it other than it was very difficult.

The fillings were done properly except I had to twist the dentist's arm to file down sharp edges and recheck the bite due to discomfort. About 3 months later, I yanked a new filling right out while flossing...Really! They did accommodate me within a reasonable amount time and repaired the filling and filed down other bad spots that they failed to do at the previous visit at no charge. The office hours were somewhat convenient, with evening and Sat available.

The front desk seems unprofessional, as I sat in the waiting room wondering if I was ever going to be acknowledged.... 20 minutes later, I finally had a response that the doctor was running late and would see me soon.

No one was rude or anything, however my husband and I both agreed that this office has a lack of professionalism & outdated equipment and gave us both an uneasy feeling from start to finish. I felt as if they just wanted to schedule me for as many procedures as possible, offering me ridiculous options like fitting me for a night guard for grinding. I guess it could be worse, and I didn't have a horror story experience, but I can't say I would recommend this place to anyone. They don't even have a website, just an example of how outdated they are.

I decided to try another dentist in Moorestown for my next cleaning , and wow what a difference! I didn't realize how much better it could be.
by FoxyNJ xxx.xxx.50.57
April 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.117.111
February 15, 2012
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Map and Directions
2800 Route 130 North Suite 108, Cinnaminson, NJ 08077