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Labranche Francis DDS

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Labranche Francis DDS
Labranche Francis DDS
(23 Reviews)
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27 Village Street Penacook, NH 03303
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider give unbiased advice?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.188.209
November 18, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.228.1
October 25, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was this dentist friendly?
Not Really
by Anonymous xxx.xxx.159.5
October 11, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.163.133
June 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.209.8
April 17, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.71.179
January 13, 2012
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by dmarie
December 19, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
November 21, 2011
The first time I went to the office they did not clean my teeth. The person that refered me to them told me this is not the norm. My plan was to find another dentist. A year later the office manager called me and informed me that they had not done a cleaning at my last visit and would I like to come in for a cleaning. At this point I was do for more than just a cleaning. I put it off and eventually scheduled an appointment to include x-rays and a mouth exam.

I was told I needed quite a bit of work and was sent to the front desk. The girl at the desk told me she would see how much was covered by me dental plan (which is excellent) and get back to me. It's been 2 months and I've heard nothing, so I've found another dentist. I also have reason to believe that they are not being honest about my diagnosis.

I called the friend that refered me and guess what? Her family is looking for another dentist. It seems she has had an issue with the Office Manager.
by mysay
June 22, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by kathy dyment
June 13, 2011
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Map and Directions
27 Village Street, Penacook, NH 03303