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Neal Steve DDS PA - Ofc

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Neal Steve DDS PA - Ofc
Neal Steve DDS PA - Ofc
(18 Reviews)
> Get Phone Number & Directions
817 Ayersville Road Madison, NC 27025
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 18, 2011
They could work on improving their level of customer service here. Dr. Neal and his assistants are wonderful. The office manager was curt on more than one occasion. Their rates are reasonable compared to other dentists; however, they don't work as well with insurance as some offices do. In most cases, if the insurance covers something at "100%" such as regular check ups, the dentist accepts the payment and writes off the rest. Dr. Neal's office insists on being paid the full amount of their charges instead of U&C. If insurance says a service is covered at 80 percent, most dentists will take 20% from the patient and accept whatever insurance pays. Dr. Neal's office will insist on being paid any balance over the insurance company's U&C.
by Iris
July 14, 2011
I think Dr Neal and the office staff are great. They very much care for their patients and have a long-standing and good reputation in Madison. They are all wonderful and look forward to seeing them again. Thank you Mr. and Mrs. Neal and God Bless.
by Brian
July 12, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
May 31, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 25, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
April 16, 2011
It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by sandra
April 06, 2011
DR NEAL & staff are great!!!
i hadnt went to a dentist in over 10 years because the last one in madiosn ,nc dr walker almost killed me !
even cleanings were awful & painful!
but i went to see dr neal because i was having bad tooth pains & he never even hurt when he numbed my mouth/gums!
i was AMAZED !!!!
dr neal is nice, friendly, explains everything so good & he even calls to check on each patient later at home!
now iam no longer afraid to go to the dentist!
so far he has filled 4 teeth for me & soon will do a crown.
iam 100% happy & elated!
i like him so much i want to buy him a gift or send a card on top of paying the office fees!
this is how comfortable & painless he has made seeing a dentist!!!
i hope everyone will go see him!!
he is the best!
i guess iam so grateful because i never knew going to the dentist could be pain free!!!
GOD BLESS YOU DR. NEAL !!!!
MADISON NC!
MARIA LAWSON
by marialawson
January 18, 2011
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Map and Directions
817 Ayersville Road, Madison, NC 27025