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Hometown Family Dental Centers

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Hometown Family Dental Centers
Hometown Family Dental Centers
(20 Reviews)
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327 Teal Drive Raeford, NC 28376
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.138.146
January 17, 2012
Was this dentist's staff friendly?
No, they were rude
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 22, 2011
Was it easy to make an appointment with this provider?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
December 13, 2011
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
August 29, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this dentist give you your invoice promptly?
Not really, it took a long time
by Anonymous
April 26, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 07, 2011
I have United Concordia insurance and never receive an invoice directly from the dentist office but have asked for a copy of my records and never received them. I always have to wait 15 to 20 minutes for my appointments and if I have an emergency they usually cannot fit me in for a week. The really bad part about it all is they have no emergency numbers to contact the dentist on the weekend. The staff didn't even keep me updated about how much longer it would be. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. I dont know that I can trust their motives, and they're not just looking to make money off me. The person at the front check in desk is not courteous and instead is loud and embarrasing when asking you questions that everyone in the office can hear. (personal information). Not the best dentist office for privacy.
by Karen
April 04, 2011
i went there today for a cleaning. when the lady gave me the appointment card for todays date she told me 2:30 when it was actually 2:00. i went by 2:30 and when i arrived there Kathy one of the ladys in the front was very rude to me like always. She pretty much called me a liar. I was recommended this dentist office by family members who said they were great. However, KATHY wasnt great at all. If she is always going to be there and be ignorant i will have everyone i know stop going there

by victoria
March 28, 2011
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. Their staff is very friendly and professional. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They always take the time to listen to me. I know they really care about me and what I have to say. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.
by happy
March 21, 2011
Does this provider remember you by name?
No, I always have to remind them
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 28, 2011
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Map and Directions
327 Teal Drive, Raeford, NC 28376