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Brown-Neuwirth Oral & Cosmetic Surgery Center

Nearby

Oral Surgeons

BRYAN R NEUWIRTH DDS MD PC

Hickory, NC

Brown Christopher H Bs DDS PA

Hickory, NC

Drs. Darab and Richardson Oral Surgery

Hickory, NC

Oral & Cosmetic Surgery Center

Hickory, NC
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Brown-Neuwirth Oral & Cosmetic Surgery Center
Brown-Neuwirth Oral & Cosmetic Surgery Center
(29 Reviews)
> Get Phone Number & Directions
261 18th Street Circle Southeast Hickory, NC 28602
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did this provider show attention to detail?
Yes
Does this provider treat their staff well?
Almost always
How would you compare this provider to others in his/her field that you have visited?
Very good
by Anonymous xxx.xxx.130.99
July 13, 2014
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The doctors and staff seem highly trained and knowledgable, I am very thankful for their expertise.
by Sandy xxx.xxx.233.18
August 15, 2013
Did they follow up with you after your appointment?
Yes.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.149.215
August 06, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I would like to tell everyone about the wonderful experience I had visiting the offices of Brown and Neuwirth in Hickory North Carolina . I am a very busy businessman and was referred to see Dr.Brown for the removal of a root canal tooth that had a fracture in it . I am often in and out of town , so trying to make an appointment with my schedule can be very difficult at times . I was given a refferal paper to see their office and I called the office to make an appointment . I was greeted by a very pleasant employee of Brown and Neuwirth and this began a very positive reaction and influence in the treatment I was provided . I was able to make an appointment within two days of my call and needed to be seen as this root canal tooth was hurting me . I was given antibiotics by my dentist and pain meds but needed to get an appointment as soon as possible . I was very impressed by the first call and the manner in which the staff very professionally interviewed me basically for my appointment to make sure I had my xrays with me and the refferal form . They asked questions to me about my insurance and I provided all the insurance information at that time . Needless to say , even before my appointment this office had confirmed my insurance benefits and were ready to discuss coverages with me after the consultation . The phone was answered with a "JOY" that you usuallly don't get when calling Dr's offices and I was very impressed . I showed up for my appointment and then gratiously greeted by the lady at the front door or the window to greet new patients . With a smile . I was asked to fill out paperwork and gave my id and insurance card to copy . This is a busy office as there were several patients in the waiting room filling out paperwork and waiting to be seen . I was seated in a room to discuss my case within ten minutes and the employee who brought me to the room , again very pleasant and we discussed my case. Every step this far was such a nice experience . Dr.Brown then came in and introduced himself and we reviewed my case . This is where I will always refer patients to this office . Not only was Dr. Brown concerned about my case, but he was able to get me in for surgery the next day . He also took the time to discuss with me the options for replacing the tooth which my dentist apparently had not even thought of yet . I was told I could leave the space alone where the tooth was taken out , but when I smile you can see the space there with the tooth gone . Or I could do a bridge but I didn't want to do that because one has to have the teeth cut down so much that they aren't even like teeth anymore and both the teeth on either side of the missing tooth where good teeth . Or I could get a dental implant . He showed me models , explained the implants in detail to and gave me a brochure on the implants . I was also able to go to the site of WWW.BrownandNeuwrith.com and on the site you can watch a video on implants . Needless to say in the next three months I plan on replacing the missing tooth with a dental implant . I was so happy with my consult and then it was for free.. no charge . I went to another employee who went over the fees and how insurance works and this completed my first visit . The very next day I had the tooth removed and was asleep for the surgery . When Dr.Brown did the surgery I was all the way asleep and a I barely even felt him start the Intravenous line in my arm . I woke up and amazed we were done . I was able to fly out to work the next day . What a wonderful experience . I will be seeing the office again soon as no followup was necesary for this simple surgery . In the future I may not get a root canal and rather might just go for the implant instead . This is amazing dentists can do things like this now especially for people with dentures . Great office , atmosphere .. employee's and Dr's
by mike xxx.xxx.30.110
August 17, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They made the extra effort to make sure every question and concern I had was addressed. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by debra
September 26, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by stephanie
May 12, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They made the extra effort to make sure every question and concern I had was addressed. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Michelle
April 30, 2011
Their equipment was very advanced and sophisticated. I was very impressed. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by jackson
March 23, 2011
DR.Chris Brown DDS is the best oral surgeon . He saved me $500 over the other practice in town and he was so professional . I was back at work the next day after having out my four wisdom teeth and barely even was swollen. My girlfriend had the same wonderful experience . Go and see them for your wisdom teeth as they are the best . Thanks Dr.Brown .
by manow
December 30, 2010
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Map and Directions
261 18th Street Circle Southeast, Hickory, NC 28602