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Megan Clark, MD

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University of Michigan Health-West Southwest Health Center

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University of Michigan Health-West Southwest Health Center

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Megan Clark, MD
(26 Reviews)
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721 Kenmoor Ave SE Grand Rapids, MI 49546
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I trust them over any other doctor I've ever been to. I'm never unsure of their motives, and I've never doubted that they've always had my child's best interest at heart. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Wendy
November 22, 2011
Did this provider have reasonable prices?
Absolutely!
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 06, 2011
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
There were signs, but they weren't very noticeable
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
September 14, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
If your child is sick can the pediatrician see him/her on the same day?
No, they usually don't see my child for at least a week
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
September 13, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 01, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider give unbiased advice?
Yes
by Anonymous
July 20, 2011
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
July 11, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this provider to others?
I Already Have
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 09, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Was this pediatrician friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
June 29, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
June 22, 2011
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Map and Directions
721 Kenmoor Ave SE, Grand Rapids, MI 49546