Post Office Lake Dental Associates

Post Office Lake Dental Associates
Post Office Lake Dental Associates 603 Post Office Road Suite 208 Waldorf, MD 20602
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Consumer Feedback

(21 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this dentist practice good oral hygiene?
Absolutely not, I don't even think they brushed their teeth
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider use excessive foul language?
No
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous xxx.xxx.15.18
March 05, 2013
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.117.10
January 20, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel safe in this provider's care?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Cynthia xxx.xxx.223.157
January 15, 2013
Dr. OK but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. They didn't make any extra effort. The office was easy enough to find. I would never visit them again. I was very disappointed. Long waits to get appointment, even existing patients, and staff rude rude rude! And they're not above lying--like telling me they called when they didn't!!!
by should have checked first xxx.xxx.154.203
August 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.29.68
May 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.103.251
February 22, 2012
My only complaint is the phone service. I called to cancel an appointment 3 weeks ago and asked for a return call to reschedule to date no one has contacted me. I am currently on the hold line, I have been cut off 3 times, for a total minutes used 20 and being told there is one call ahead of mine. I was not provided a reminder call of my original appt which I feel is unprofessional. I am still holding! I hope that the dentist are reading these reviews and take care of this problem!
by Tooth Decay xxx.xxx.187.230
February 07, 2012
I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. I would definitely recommend them to my loved ones. I was so happy with their services. They were able and willing to answer every question I had. I definitely felt informed. I was confident that they were using the latest treatment methods. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by bkpkr
January 02, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. They didn't display their qualifications. It made me nervous. I was hoping to get some sample toothbrushes or toothpaste after my appointment, but I didn't get anything. I'm not positive that they wouldn't recommend a dental procedure I didn't need just to make more money. There's been a few times that they've suggested I get something I didn't need.
by T
October 11, 2011
This is terrible you all really need to get it together with this telephone stuff. You can't get anyone on the line. I have been calling since 7:00 this morning and to no avail. The operator is truly not an operator it is a cancellation line. I really cant believe this crap
by Deborah Fallings
September 29, 2011
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