Unident Dental Centers

Unident Dental Centers
Unident Dental Centers Hanover Mall Hanover, MA 02339
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
December 03, 2011
Did this provider show attention to detail?
Kind of, but not very much
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
May 31, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 10, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this dentist friendly?
Not Really
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous
May 05, 2011
Were you able to relax during your appointment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 22, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
April 18, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 28, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Did this provider have reasonable prices?
Yes
by Anonymous
February 26, 2011
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