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Kentuckiana Oral & Maxillofacial Surgery Associates Psc

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Oral Surgeons

Oral & Facial Surgery Group

Louisville, KY

Oral & Facial Surgery Group

Louisville, KY

Oral & Facial Surgery Group

New Albany, IN

Associates in Oral & Maxillofacial Surgery , PLC

Louisville, KY
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Kentuckiana Oral & Maxillofacial Surgery Associates Psc
Kentuckiana Oral & Maxillofacial Surgery Associates Psc
(16 Reviews)
> Get Phone Number & Directions
9488 Brownsboro Road Louisville, KY 40241
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 24, 2011
Was this provider friendly?
Yes
by Anonymous
April 22, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
March 29, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
March 28, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 14, 2011
I have been seeing doctors for 40+ years and this was the worst experience I have ever had. The doctor is GREAT. Jill the administrator should be let go. First we waited for 1.5 hours in the waiting room. Then Jill hands me a bill with a balance for $134. I ask for an explanation. She explains that my insurance company has a set price for what they are willing to pay. Jill explains that their prices are higher and they will write off the difference. I am wondering if the write off will be reported to the credit companies on my record. She also explains that we are over the $1,000 that my insurance company pays up to.

I pay my bills.

My company has an FSA account set up for us that covers health care. I did not know it covered dental so I used my American Express to cover the money. In talking with my wife I found out I can use the FSA card to cover these expenses. I call back to the office 5:15 pm to move the expenses to the FSA card. They are closed. I called back the next day at 8:30 to have Jill tell me she cannot refund my American Express card because she is only capable of doing a void on the same day as the transaction. I call American Express and they said Jill can refund to the card. I call Jill back and she refuses to refund the money to my card. After more bickering she offers to send a check. I ask for it to be sent today. She then explains that is has to go to another office, signed by other people and that it would take 3-5 business days. I expect this from my bank not my doctors office.

The doctor spent time explaining my sons condition at length and exceeded my expectations on all subjects. The doctor is very competent. If we need these type of services I hope I can take my family back.
by pgryce
December 17, 2009
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Map and Directions
9488 Brownsboro Road, Louisville, KY 40241