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Steven Polakoff, MD

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Steven Polakoff, MD
(33 Reviews)
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5530 Wisconsin Ave Bethesda, MD 20815
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Xoe xxx.xxx.18.53
April 02, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you and your circumstances at every appointment?
Yes
Do you feel that you made progress during your sessions with this psychiatrist?
Yes, I've noticed an improvement
by Anonymous
February 06, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived
Does this provider have helpful information available online?
Yes, but very little
Did you experience unnecessary pain during your visit?
No
Did this psychiatrist rush your appointment?
No
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
January 20, 2012
Was this psychiatrist friendly?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 17, 2012
Would you refer a friend or family member to this psychiatrist?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this psychiatrist friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 05, 2012
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to find parking at this psychiatrist's office?
Extremely easy, and close to the entrance
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 03, 2012
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by Anonymous
December 26, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 22, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel judged or criticized by this psychiatrist?
Definitely not. They've always made me feel very cared for and accepted
by Anonymous
December 15, 2011
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this psychiatrist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Was it easy to make an appointment with this provider?
Yes
Do you feel that you made progress during your sessions with this psychiatrist?
Absolutely! I'm better than I've ever been
by Anonymous
November 04, 2011
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Map and Directions
5530 Wisconsin Ave, Bethesda, MD 20815