Maroulla Gleaton, MD

Maroulla Gleaton, MD
Atlee Gleaton Eye Care 227 Eastern Ave, Atlee Gleaton Eye Care Augusta, ME 04330
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
September 27, 2011
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
by Anonymous
September 05, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the waiting room chairs comfortable at this provider's office?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 08, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did they follow up with you after your appointment?
Yes.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 01, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider remember you and your circumstances at every appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
June 17, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by Anonymous
May 18, 2011
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.
by Anonymous
March 01, 2011
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