It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. Their office was nice and quiet. I was worried it would be overly loud but it was fine. When comparing them to others I have visited for the same condition, they are among the best I have seen.