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Martin Dental Associates

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Dental Care of Mt. Vernon

Mount Vernon, IL

Dental Care of Mt. Vernon

Mount Vernon, IL

Barber Stephen W DMD

Flora, IL

Martin Harold L DDS

Flora, IL
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Martin Dental Associates
Martin Dental Associates
(39 Reviews)
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501 North Main Flora, IL 62839
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Consumer Feedback

(39 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was the dental equipment clean?
Absolutely! It looked brand new
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
by Anonymous
May 23, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
May 19, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this provider have reasonable prices?
Absolutely!
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous
May 18, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were you able to watch TV during your dental procedure?
No, I was very disappointed
by Anonymous
May 04, 2011
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous
April 01, 2011
The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. I did not feel safe with them at all. I was scared that something was going to go wrong. I wasn't given any sort of payment plan or fee information before they went ahead and scheduled my treatment. I had no idea how much I should expect to pay. They didn't give me any sort of financial information until long after my procedure was already finished. The receptionist are terrible. They are rude and disrespectful! Very Very disrespectful. Dentist leave the business and us as clients get no notification as all. I have had this happen twice. Dr Brown and Dr Bower and mind you we have gone here for years only because we had no other options and Dr. Bower himself was great. They treat people who are on the medical card like complete trash. Like they arent worth their time. We have recently switched dentists and I am extremely happy. They got us in for an appointment within a week! Martin Dental could never do that! Once again they are a terrible place to go and I do not recommend it!
by banker83
March 23, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 21, 2011
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was this provider friendly?
Polite Enough
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
March 09, 2011
The dr and dental assistants were making me feel uncomfortable while I was in the chair because the assistants were bad mouthing the dr and I could hear every word when I shouldn't hear. Anything bad about anyone . The dr even walked out on me not even half way through because she was aggrivated with the nurse. Verrry unprofessional! I almost got up and walked out because smart remarks were being made to ppl! I don't even want to keep my follow up appt. They were rude and unprofessional. I would like to have a wri
tten apology from all staff involved.
by beezer
November 04, 2010
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Map and Directions
501 North Main, Flora, IL 62839