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Carol Kulp Shorten, MD

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Louisville, KY

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Carol Kulp Shorten, MD
Associates In Dermatology
(19 Reviews)
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3810 Springhurst Blvd Louisville, KY 40241
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.130.3
July 17, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
December 20, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 20, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 03, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider late to your appointments?
No, they were on time
by Anonymous
September 19, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 13, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 23, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
June 17, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 18, 2011
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Map and Directions
3810 Springhurst Blvd, Louisville, KY 40241