Bum Chung, DMD

Bum Chung, DMD
B M Dental PC 1110 Talus Street #100 Bogart, GA 30622
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office easy to locate?
Fairly Easy
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by star xxx.xxx.238.84
October 07, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you experience unnecessary pain during your visit?
No
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.220.254
June 11, 2013
I went in for two extractions, and I'm completely happy with my outcome. They got the teeth out very quickly and the whole time talked to me about what they were doing and what I might experience throughout the procedure. They were even careful about the pain meds to prescribe me because of a previous drug addiction I had years ago (no worries, clean now!).

I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Angie xxx.xxx.51.129
March 05, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by Anonymous xxx.xxx.233.203
March 01, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.33.25
January 08, 2013
I was completely distressed during my appointment. I was unable to relax and ended up having to leave. I went in to have my tooth pulled and ended up going to an oral surgeon to have my sinus repaired. The Dr was very uncaring and did nothing to help me and left me with a hole in my mouth. I would not recommend this dentist, The office staff is rude. I would give this Dental Group no stars.
by V.T. xxx.xxx.182.4
December 07, 2012
I've been going to this office for a few years now. The dentist is great and April is also. I don't know all the staff but I've dealt with both of them from the start and they are excellent. I had a very bad experience about 16 months ago with the new hygenist. I've never hurt so bad to have my teeth checked. But, I got brave enough to call April because I really needed to get my teeth cleaned and checked. Lucky for me they have more than one hygenist. I think she is new her name is Lindsey!! She was wonderful I called her gentle hands. I'm 49 years old and never had the experience I had 16 months not even with a filling, cap or anything has never hurt me as bad as having my teeth checked that day.
by k. jackson xxx.xxx.216.243
November 16, 2012
I would definitely recommend them to others. They always have an immediate answer for me when I call with a question. They made the extra effort to make sure every question and concern I had was addressed during the appt. Their staff is very friendly and professional.
by RJC xxx.xxx.1.218
October 10, 2012
by Anonymous xxx.xxx.77.50
September 25, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.62.129
September 04, 2012
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