Phillip Helding, DO

Phillip Helding, DO
Psych Associates Of Dupage 950 N York Rd Ste 107, Psych Assoc Of Dupage Hinsdale, IL 60521
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Consumer Feedback

(36 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
They either didn't read my information or didn't pay any attention to it. They only cared about what would save them the most money. They don't treat their clients equally at all, and only make time for their favorite clients. Their staff was not friendly at all, I didn't feel welcome there. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. He was the most condescending man I have ever spoken to! I do NOT recommend!
by anonymous xxx.xxx.231.125
February 21, 2013
Would you recommend this psychiatrist to others?
Absolutely Not
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this psychiatrist listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did you feel safe in this psychiatrist's care?
Absolutely Not!
Were you able to relax during your appointment?
No, I was on edge
by Anonymous xxx.xxx.140.238
February 13, 2013
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Do you feel that you made progress during your sessions with this psychiatrist?
No, I haven't noticed a difference
by Anonymous xxx.xxx.248.131
January 11, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this psychiatrist have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this psychiatrist late to your appointments?
No, they were on time
by Anonymous xxx.xxx.132.223
January 08, 2013
Was this psychiatrist's office clean?
It could have used some cleaning
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this psychiatrist remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous xxx.xxx.217.138
November 19, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this psychiatrist's office easy to locate?
Fairly Easy
Does this provider treat their staff well?
Kind of, but not very well
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this psychiatrist always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Unnamed xxx.xxx.73.231
October 01, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.18.211
September 06, 2012
Dr Helding was of no help to my daughter. We felt like our appointment was pointless. None of out questions were answered, nothing was accomplished, and she felt worse when we left. He took two personal phone calls during her session and rarely made eye contact with her. She felt he belittled her and was rude. We will never go back and do not recommend his practice.
by Sheryl xxx.xxx.116.135
July 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.88.189
April 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.42.160
March 22, 2012
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