Directory > OBGYN > IL > Rockford > Robert Smith, M.D. > Reviews

Robert Smith, M.D.

Nearby

Gynecologists & Obstetricians (OBGYN)

Northwestern Medicine Obstetrics and Gynecology Sycamore

Sycamore, IL

Northwestern Medicine Obstetrics and Gynecology Sycamore Bethany Road

Sycamore, IL

Javon Bea Hospital–Riverside

Rockford, IL

Swedishamerican Medical Group Brookside Office

Rockford, IL
Get Featured on Wellness.com > Learn More
Robert Smith, M.D.
(41 Reviews)
> Get Phone Number & Directions
1235 N Mulford Rd Suite 200 Rockford, IL 61107
Add a Review

Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
July 05, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this OBGYN knock before entering the exam room?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
July 01, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office clean?
Yes everything was neat and sterile
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
June 30, 2011
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
June 17, 2011
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
June 13, 2011
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
by Anonymous
May 27, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 12, 2011
Did this provider listen to your input and concerns?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to make an appointment with this provider?
Yes
by Anonymous
April 24, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to make an appointment with this provider?
Yes
by Anonymous
April 18, 2011
I went through breast cancer last year and decided to have my oavaries removed for precautionary reasons. Had to wait one month just for an appointment to go talk to her about the surgery and to schedule it. I paid my $35 co-pay and then was brought right back. The nurse came in asked about having a hystorectomy and I said that is not what I wanted, I just wanted my ovaries out. Then the doc came in and said the same thing and followed with saying how long I'd be in the hospital and off work. Talking so fast I could barely get in the fact that I wasn't wanting that. She then rushed me through any questions I was trying to come up with like she was just trying to get me the heck out of there. She did even ask where I was with my cancer treatment or anything in regards to my cancer. She had me in and out in 5 minutes. To me that was ridiculous for an appointment that was a very big decision for me and she sure didn't seem to care. I demanded my co-pay back, which I got, and told them not to bother scheduling my surgery.
by Unset Patient
March 16, 2011
Add a Review
Map and Directions
1235 N Mulford Rd Suite 200, Rockford, IL 61107