They never left me for an extended period of time and I never felt ignored. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. They have really great customer service here. They always put their customers first, regardless of the situation. They always take the time to listen to me. I know they really care about me and what I have to say. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.