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Issa Abed Mahmoud, MD

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Issa Abed Mahmoud, MD
(41 Reviews)
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PO Box 1096 Herrin, IL 62948
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Saleh Eshtaiwi
July 06, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
June 24, 2011
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They made the extra effort to make sure every question and concern I had was addressed.
by Lisa
June 15, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
No, they were polite
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
June 13, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Are you going to visit this provider again?
Without a doubt!
Was this endocrinologist friendly?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
May 11, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
May 03, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 02, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 08, 2011
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. It is obvious that their office is cleaned regularly. It was fantastic. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Paula
March 29, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 01, 2011
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Map and Directions
PO Box 1096, Herrin, IL 62948