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John Potts Jr, MD

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John Potts Jr, MD
Potts & Smith Pediatrics
(44 Reviews)
> Get Phone Number & Directions
365 N Jeff Davis Dr Fayetteville, GA 30214
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was satisfied with my visit. They were helpful. The office was easy enough to find. I'll definitely be going back. I didn't have a bad experience.
by Anonymous xxx.xxx.130.5
July 26, 2012
I have been a pediatric nurse for 29 years. I truly respect their practice. They are very competent and highly skilled.
by petra
February 18, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
by Anonymous
February 12, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was left in the appointment room by myself, but they eventually returned. I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate.
by emily
February 07, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I can see now why they specialized as a pediatrician because they were so kid friendly. They put in the extra effort to make my child feel special and important.
by rmclean
February 05, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
by Anonymous
February 01, 2012
Did this provider answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
January 30, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 20, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
No, it was fine
by Anonymous
January 12, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Are you going to visit this provider again?
Without a doubt!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 03, 2012
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Map and Directions
365 N Jeff Davis Dr, Fayetteville, GA 30214