Was this provider's office easy to locate?
Fairly Easy
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable