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Ricardo Henriques, MD

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Ricardo Henriques, MD
Village Internal Medicine
(18 Reviews)
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503 Delannoy Ave Cocoa, FL 32922
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider show attention to detail?
Kind of, but not very much
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider's staff friendly?
Yes
by Anonymous
September 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
July 25, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you refer this provider to a family or friend?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
June 10, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem irritated to be working with you?
No, they were polite
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 07, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
June 06, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider rush your appointment?
No
by Anonymous
May 01, 2011
I chose Dr. Ric because an area nurse said the nurses at her hospital go to Dr. Rio--and nurses know EVERYTHING. You won't feel like a hunk of meat on an assembly line because Dr. Ric is going to spend time to get to know you. So bring a book or letters to write or your laptop, enjoy the wait BECAUSE IT IS WORTH IT.
by Brevardresident
February 10, 2011
was refferred to him by another md office as a possible primary care doctor. I called they sent me a form which i returned with a copy of my insurance card and liscense. I then recieved a call from an office person who preceded to inform me that in order to see this doctor i had to sign a "hipa" form that said i must agree to be willing to wait 3 hrs beyond my appointments to see the doctor. I said excuse me? she repeated herself stating that the doctor was very difficult to set appointments for because he does not look at his watch. I asked if he understood that my time was as valuable as his. She replied that of course he does but he spends time with his patients, which i replied that that was a good thing because i would require that of any doctor. I then asked if he is running that late do they not give a courtesy call to inform the other patients of his tardiness. She replied no you just would come and wait. I asked do they inform us when we check in of his tardiness she said no. Iasked her what was the latest that she recalled him being. she replied an 90 minutes and it was due to a patient having a stroke. I told her that it did not seem to be a real issue and I was good with it. they then set me up an appointment for friday at 09;00 am.

Twenty minutes later i recieved a call from her stating that the doctor did not like my question about his understanding that my time was as valuable as his and he did not want to see me.

This is a real arrogant shit, to think that as one being paid for a service has the right to make those who pay him wait uncoditionally is nothing more than inconsiderate.
by rohob
June 29, 2010
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Map and Directions
503 Delannoy Ave, Cocoa, FL 32922