Angela Serrano

Wellness.com Featured Provider
Angela Serrano
Banner Health Clinic Office

(970) 810-9011

Fax (970) 810-9135 5623 19th Street Greeley, CO 80634
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not with Dr. Gregory. He made the extra effort to make sure every question and concern I had was addressed. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Cari
October 06, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They have a very good professional reputation. I know that I'm under the care of an expert. I went though 5 doctors for my kids before finding Dr. Gregory. I loved him so much I decided to make him my husbands and mines as well.
by mamaofmany
October 03, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this family doctor friendly?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this family doctor answer all of your questions?
Yes
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
July 06, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider rush your appointment?
No
Was this family doctor friendly?
Friendly Enough
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 23, 2011
Their office equipment seems fairly current. I was comfortable with it. Their prices were very fair. The level of care you get for the price is outstanding. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Kylie
June 21, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 14, 2011
Was the waiting area spacious?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider rush your appointment?
No
Was this provider friendly?
Yes
by Anonymous
March 09, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I've already told my friends and family about the fantastic experience I had there. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by David Legg
March 04, 2011
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Primary Specialty

Family Doctor

Practice Banner Health Clinic
Gender Female
Education Chamberlain University - Phoenix
Certification American Academy of Nurse Practitioners