They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I got an appointment quickly. I've never had to wait too long. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They made the extra effort to make sure every question and concern I had was addressed.