Herman Carstens, MD

Herman Carstens, MD
Women's Health Care Clinic 6926 Brockton Ave Ste 7 Riverside, CA 92506
Add a Review

Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.65.65
April 17, 2012
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's staff friendly?
Yes
by Anonymous
February 27, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this provider have reasonable prices?
They were decent, but not very affordable
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did you feel safe in this provider's care?
No, I was scared
by Anonymous
October 19, 2011
Would you recommend this OBGYN to others?
If I Had To
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider listen to your input and concerns?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
October 16, 2011
Was this provider's staff friendly?
Friendly Enough
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous
October 04, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
September 26, 2011
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider promptly return your phone calls?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 29, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this OBGYN treat you with respect?
Not really, they could have been more professional
by Anonymous
June 23, 2011
Are you going to visit this provider again?
If I need to, I'll return
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider offer any coupons, discounts or promotions?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
April 15, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
March 30, 2011
Add a Review