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Eric Rowen, MD

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Eric Rowen, MD
Valleycare Gastroenterology
(22 Reviews)
> Get Phone Number & Directions
5575 W Las Positas Blvd Ste 320 Pleasanton, CA 94588
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Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this gastroenterologist friendly?
Yes
by Anonymous
January 05, 2012
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 20, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Did this gastroenterologist answer all of your questions?
Yes
by Anonymous
December 09, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
November 28, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider answer all of your questions?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
November 09, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this gastroenterologist's staff friendly?
Yes
by Anonymous
September 30, 2011
Would you recommend this gastroenterologist to others?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
September 08, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Donald
August 16, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 25, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you going to visit this provider again?
Without a doubt!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
June 30, 2011
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Map and Directions
5575 W Las Positas Blvd Ste 320, Pleasanton, CA 94588