Patrick O'Connell, MD

Patrick O'Connell, MD
Family Medicine - Dignity Health Medical Group - Bakersfield, CA 707 W Valley Blvd Tehachapi, CA 93561
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
A crook, so watch it! He has certified a bunch of workers at my company to be disabled from stress. They take a year off, at which point they have to feel well enough to come back in for 1 day. So they work 1 day, discover that the stress has come back, and go to Pesche again.
by Anonymous xxx.xxx.64.240
March 12, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.130.250
March 04, 2013
I have been seeing Dr. Pesche for a couple of years. My kids like him and he does take plenty of time with us. He saw me through a very serious illness in 2011. When Dr. Pesche realized that my illness required a specialist, he referred me to an outstanding doctor and followed up with me to make sure that I was o.k.
I think the staff is great, with one exception. There is one woman who works at the front desk that can be a bit short with you. Not always, but from time to time. Don't let her intimidate you. Just be firm and she will comply with your wishes. Sometimes the office gets very busy and your phone messages will occasionally get misplaced. Just phone back if you haven't heard from the Dr or nurse after a few hours.
by Mom of 3 xxx.xxx.221.14
November 27, 2012
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Mr. Dissappointed xxx.xxx.184.5
November 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.129.254
May 22, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
January 19, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 11, 2012
Was it easy to make an appointment with this provider?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
July 28, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. The office was very easy to locate. I didn't have any trouble finding it at all. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Rich Walsh
May 31, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment. Everyone in my community knows that they are the absolute best in the field. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Rich Walsh
March 22, 2011
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