Directory > Providers > Doctor > Dermatologist > CA > Sherman Oaks > Angela Castellano, MD > Reviews

Angela Castellano, MD

Nearby

Dermatologists

Mira Stotland, MD

Van Nuys, CA

Moy, Fincher, Chipps Facial Plastics & Dermatology - Encino

Encino, CA

Moy, Fincher, Chipps Facial Plastics & Dermatology - Beverly Hills

Beverly Hills, CA

Mira Stotland, MD

Northridge, CA
Get Featured on Wellness.com > Learn More
Angela Castellano, MD
Angela Castellano Inc
(31 Reviews)
> Get Phone Number & Directions
4955 Van Nuys Blvd Ste 516 Sherman Oaks, CA 91403
Add a Review

Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I went in to have her check a mole on my face that had always been there, but seemed recently as though it was changing. Not an ugly mole, small, it gave my face some character, but I had heard that changes in a mole could mean bad things, so in I went. While waiting in the exam room, I heard Dr. Castellano talking just outside my door before she entered, "So, this is the last patient before lunch??"

She came in followed by a girl in street clothes. This girl was MAYBE 13 years old, tops, and dressed for the beach. Needless to say, this surprised me and made me uneasy.

I told Castellano about my mole, and instantly, without even looking at it, or asking me any questions, she proclaims "we'll remove it!" and the teenager started prepping tools. Taken aback, I said, "whoa wait, is that necessary? I mean, we don't even know if it's more than a mole..." The doctor put her hand on her hip, cocked an eyebrow and said, "you want a bump on your face?!"

In hindsight, I should have said "thank you but no thank you" and walked out right then. I told her I liked my mole, she said "but it's changing so it might be something of a concern." OK, yes I knew that, but maybe we just biopsy it? She said by the time we do that, it could have grown even bigger, and then it'll be that much harder to remove, and leave a bigger scar. Then I said, "if you remove it today, will it still leave a scar...?" She resumed her condescending hand-on-hip-eyebrow-cocked stance and said, "better a scar than that bump on your face!?" Again, in hindsight, I should have called her out for rude, condescending, and refused to let her cut my face.

Only I DID let her remove it. But she didn't get all of it! Half the mole remained, and the scab was angry and red for months!!!

To top it off, I waited a month to hear about the biopsy of the mole. Finally I called her office and the receptionist rudely says "we mailed you a letter." "Well, I didn't get a letter, so can you tell me the result?" She sighed, and shot back "it was just a mole." She practically hung up on me when I thanked her.

I'm more mad at myself for not walking out than anything. I don't care if you're in a hurry to get to lunch, no doctor has the right to bully a patient into a procedure that may not even be necessary. And to borderline insult the patient is even more disgraceful.
by Disgruntled xxx.xxx.86.154
June 05, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.68.115
May 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.253.26
April 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.74.170
April 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.49.182
March 27, 2012
Does this provider have helpful information available online?
Yes, but very little
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this dermatologist's staff friendly?
Yes
by Anonymous
February 13, 2012
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. Aside from my appointment time, which was delayed by nearly an hour and a half, Everything they told me in the beginning ended up turning out the way they said it would. They were able to provide me everything they promised me in terms of products, advice, and prescriptions. I wish they gave me good advice, but most of the time they only give me advice that would benefit them... Some of the prescriptions. The doctor recommended were so outrageously expensive that it was no wonder I had to use the promotional cards they gave me. I'm just lucky my pharmacy accepted them! Their staff was friendly enough, but they didn't go out of their way to help me.
by Azurite
January 31, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I loved how friendly the staff was. They gave me such a warm welcome. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Great Doctor!
by afanforyears
January 30, 2012
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 06, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 28, 2011
Add a Review
Map and Directions
4955 Van Nuys Blvd Ste 516, Sherman Oaks, CA 91403