Lance Gershen, MD

Lance Gershen, MD
Diablo Valley Pediatric Med 2299 Bacon St Ste 7 Concord, CA 94520
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this pediatrician have toys, magazines or TV's in the waiting room?
They had some, but nothing my kids were interested in
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
June 30, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
June 26, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
June 02, 2011
Does this provider remember you by name?
No, I always have to remind them
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
Do other parents within your community respect this pediatrician?
Yes, they are respected
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Was this pediatrician able to answer all your questions about immunizations?
No, they told me to research it on my own
by Anonymous
April 26, 2011
Did this provider use excessive foul language?
No
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 09, 2011
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
by Anonymous
March 07, 2011
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