Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to find parking at this provider's office?
Yes, it was convenient