Lucy L Chen, MD

Lucy L Chen, MD
95 MADISON AVE STE 301 MORRISTOWN, NJ 07960
Add a Review

Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this ophthalmologist to others?
I Already Have
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 10, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too cold?
No, it was fine
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
December 02, 2011
Were the waiting room chairs comfortable at this provider's office?
Not really
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
November 16, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They were very polite and helpful and made sure that I had everything I needed. There was no annoying music playing while I waited or during my visit.
by Anonymous
October 19, 2011
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider rush your appointment?
No
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
March 14, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you leave the office feeling satisfied with your visit?
Completely!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 03, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 03, 2011
Add a Review