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Terrence Doherty, MD

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Terrence Doherty, MD
Southeastern CT Medical Assoc
(58 Reviews)
> Get Phone Number & Directions
123 ELM ST STE 600 OLD SAYBROOK, CT 06475
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Consumer Feedback

(58 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
They were absolutely amazing and make others in the same field look like beginners. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Everyone in my community knows that they are the absolute best in the field. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Chris
January 29, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
December 16, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
November 30, 2011
Was this provider late to your appointments?
No, they were on time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
November 30, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem irritated to be working with you?
No, they were polite
Was this family doctor friendly?
Yes
by Anonymous
October 24, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
October 23, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 21, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have reasonable prices?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 18, 2011
Was this family doctor's staff friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 13, 2011
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Map and Directions
123 ELM ST STE 600, OLD SAYBROOK, CT 06475