Harry Z Papazian, DPM

Harry Z Papazian, DPM
303 MOUNT AUBURN ST WATERTOWN, MA 02472
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Consumer Feedback

(41 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 18, 2011
Not the warmest people I have ever met. The receptionist looked at me like she thought I was there to rob the place and the doctor responded to my questions in one word answers like he was annoyed.

The less than friendly reception aside there were serious cleanliness issues:

1. He did not wear gloves while touching my foot, and he was dealing with a fungus infected toenail, and cutting off a corn.
2. Although he put some kind of solution on my foot prior to cutting the corn, he did not use any hand sanitizer when he was done. ( and he scratched his face with the same hand. )
3. He pulled the cutting tools out of a box containing a lot of other tools and when he was finished he just plopped the tool back in. ( was he going to sanitize them ALL afterwards then ?)
4. He use some kind of sanding disk on my foot that was sitting there all set up. I did not notice that he put on a clean disk just for me ( although he could have done that before I came in though ) He didn't take it off afterwards...

all in all there was no outward demonstration of efforts to sanitize anything like one expects in a doctor's office.
I will NOT be going back.

by Mrs Maya
November 29, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 11, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 10, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you recommend this podiatrist to others?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
August 31, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 18, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 08, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They always made sure that I wasn't in any pain. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I felt very safe in their care. I definitely trust them.
by RPM
July 20, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did they follow up with you after your appointment?
Yes.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you refer this provider to a family or friend?
Yes
by Anonymous
March 28, 2011
Dr. Papazian is the most amiable and careful doctor you ever wanna meet. He takes every complaint very seriously and strives to ensure that you leave satisfied with your visit each and every time. The office was very easy to locate, with ample street parking. Once I needed to make an after-hour appointment, and the assistant was nice enough to accommodate me. They've stayed open past their closing times many times when I've needed help. I know that I could count on them at all times, and I have personally referred my friends and family to Dr. Papazian, who absolutely love him too.
by Ana Evans
March 08, 2011
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